How to gather logfiles for Microsoft Teams for CC4 Networks

Provides the logfile locations for general troubleshooting.

Published: 13 Jan 2021 | Cref: TEC7679669 | Last Updated:19 Jan 2022

MS Office 2019 fails to activate during installation

MS Office Pro Plus 2019 64 bit client integration package is failing to activate on install.

Published: 17 Jan 2020 | Cref: TEC7140679 | Last Updated:11 Feb 2022

UAC becomes re-enabled on CC4 servers

Provides a resolution to the error "Authentication Error.

Published: 22 Jan 2013 | Cref: TEC3023457 | Last Updated:27 Sep 2022

RM_Tutor_6.1_default_policy_settings.pdf

Background content for RM_Tutor_6.1_default_policy_settings.pdf

Published: 27 Feb 2015 | Cref: MDL4427917 | Last Updated:27 Feb 2015

How to avoid Oracle VirtualBox Zero-Day vulnerability

Details on Oracle VirtualBox vulnerability in Intel E1000 adaptor.

Published: 08 Nov 2018 | Cref: TEC6518544 | Last Updated:17 Jan 2022

RM Tutor 6.1 v4 User Guide, Release Note and Quick Start ...

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v4.

Published: 17 Feb 2021 | Cref: DWN7692475 | Last Updated:03 Mar 2022

RM_Tutor_6_New_Features.pdf

Background content for RM_Tutor_6_New_Features.pdf

Published: 25 Jun 2013 | Cref: MDL3366725 | Last Updated:18 Oct 2022

New features in RM Tutor 6

Provides a download containing an overview of the new features in RM Tutor 6.

Published: 25 Jun 2013 | Cref: DWN2987454 | Last Updated:18 Oct 2022

Batch\CMD files fail to run during package installation on ...

You may find that on a CC4 network, Batch or CMD files that are called by package installations do not run.

Published: 14 Oct 2009 | Cref: TEC1542917 | Last Updated:13 Dec 2022

RM Package Blueprint on Community Connect 4 (CC4)

Outlines the changes you need to make to a CC4 computer to be able to run RM Package Blueprint.

Published: 28 Jan 2009 | Cref: TEC1317675 | Last Updated:31 May 2022