Microsoft Office 2019 and Microsoft 365 'Click-To-Run' ...

The CC4 Microsoft Office 'Click-To-Run' packages can fail to install if the download from the content store fails.

Published: 25 Nov 2019 | Cref: TEC7076136 | Last Updated:09 May 2022

Error when trying to add a file rule in the RM Management ...

When you add more than one application to a window in the RMMC without saving in between an error is generated.

Published: 16 Jul 2010 | Cref: TEC1701380 | Last Updated:03 Oct 2022

Additional configuration for RM Tutor 6 and RM Tutor 6.1 ...

Describes how to configure RM Tutor 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room ...

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:18 Oct 2022

RM Network Recycle Bin - Deleted items still count towards ...

Deleted items in a user's Network Recycle Bin will count towards the user's disk quota until their Network Recycle Bin is emptied.

Published: 26 Sep 2011 | Cref: TEC2233928 | Last Updated:16 Dec 2022

Changing, updating or renewing your Microsoft Office 2019 ...

Explains how to update the Microsoft Office Pro Plus 2019 volume licence key.

Published: 01 Mar 2021 | Cref: TEC7755719 | Last Updated:08 Mar 2023

How to create CC4 packages for MSU files

Explains the process to import an MSU file into the RM Management Console (RMMC).

Published: 17 Mar 2014 | Cref: TEC3809017 | Last Updated:01 Mar 2023

How to change the macro security level for Microsoft Office ...

Describes how to change the macro security level for Microsoft Office components on a Community Connect 4 network.

Published: 26 Jan 2009 | Cref: TEC1375974 | Last Updated:27 Apr 2023

How to secure RM Tutor to prevent unauthorised access

Describes how to secure RM Tutor to prevent unauthorised access.

Published: 26 Feb 2013 | Cref: TEC2987594 | Last Updated:24 May 2023

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020

How to allow students to request help in RM Tutor 6.1

Describes how to enable students to send help requests in RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2993902 | Last Updated:26 Jul 2022