Details the cookies used by RM Unify.

Published: 25 Jun 2019 | Cref: TEC6848793 | Last Updated:04 Oct 2024

Explains why one or more students are not placed in their 'year of entry' organisational unit.

Published: 04 Aug 2020 | Cref: TEC7395023 | Last Updated:04 Oct 2024

Explains why the Microsoft 365 installation wizard fails with a 'nominated domain has no subdomains in Microsoft 365' error.

Published: 07 Oct 2013 | Cref: TEC3505281 | Last Updated:04 Oct 2024

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:04 Oct 2024

Explains the cause of the Audit log error "OBJECTNOTFOUND: User: A user with the specified ID could not be found".

Published: 17 Sep 2021 | Cref: TEC8089036 | Last Updated:04 Oct 2024

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:04 Oct 2024

Explains how to change the Google Workspace domain federated with RM Unify.

Published: 01 Feb 2017 | Cref: TEC5508716 | Last Updated:04 Oct 2024

Explains why it is not possible to buy an app, or to connect to an existing app licence, when installing a paid-for app in the RM Unify App Library.

Published: 14 Sep 2022 | Cref: TEC8749035 | Last Updated:04 Oct 2024

Details why an admin may see a failure in the RM Unify Google Workspace federation wizard, relating to domain name DNS verification by Google.

Published: 02 Mar 2020 | Cref: TEC7226558 | Last Updated:04 Oct 2024

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:04 Oct 2024