Explains why you are unable to delete an email address value for an RM Unify user.

Published: 24 Nov 2014 | Cref: TEC3940738 | Last Updated:04 Oct 2024

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync Service may use upwards of 50% CPU.

Published: 02 Sep 2014 | Cref: TEC4069436 | Last Updated:04 Oct 2024

Explains the various methods one can use to log on to RM Unify.

Published: 30 Nov 2018 | Cref: TEC6540401 | Last Updated:04 Oct 2024

Details the steps required to link your existing Accelerated Reader or Accelerated Maths accounts to your RM Unify accounts.

Published: 04 Nov 2014 | Cref: TEC4197170 | Last Updated:04 Oct 2024

Provides a summary of the different AD Sync deployment configurations supported.

Published: 07 Jan 2022 | Cref: TEC8311721 | Last Updated:04 Oct 2024

Details a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:04 Oct 2024

Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.

Published: 29 Nov 2021 | Cref: TEC8251341 | Last Updated:04 Oct 2024

Explains why RM Unify users may be unable to sign in to Chromebooks.

Published: 11 Sep 2017 | Cref: TEC5836745 | Last Updated:04 Oct 2024

Explains why after signing in to RM Unify, you see a "You have signed out of RM Unify" page instead of being taken to the Launch Pad.

Published: 19 Nov 2021 | Cref: TEC8220638 | Last Updated:04 Oct 2024