RM Unify Audit log error "The requested Username cannot be ...

Explains the cause of Audit log error "The requested Username cannot be used as there is already an AD User account with this name but with a ...

Published: 05 Jun 2020 | Cref: TEC7323967 | Last Updated:04 Oct 2024

Welcome to the RM Unify Quick Start Guide.

Published: 13 Mar 2013 | Cref: DWN3207672 | Last Updated:03 Oct 2024

Explains why you are prompted to provide credentials when you try to open a document using the locally installed version of Microsoft Office in ...

Published: 25 Feb 2014 | Cref: TEC3761002 | Last Updated:03 Oct 2024

Explains the procedure for repairing an RM Unify AD Sync installation which is spamming the RM Unify datacentre.

Published: 07 May 2015 | Cref: TEC4526625 | Last Updated:03 Oct 2024

Describes the supported scenarios for federating to Microsoft 365 and/or Google Workspace.

Published: 03 Feb 2016 | Cref: TEC4945314 | Last Updated:03 Oct 2024

Explains why admin is prompted for a Public Identifier code when adding their Google Workspace domain to the RM Reseller Console.

Published: 28 May 2020 | Cref: TEC7311900 | Last Updated:03 Oct 2024

Explains why a user might be taken to the Delve app in Microsoft 365 when they click the OneDrive tile on their Launch Pad.

Published: 13 May 2020 | Cref: TEC7306245 | Last Updated:03 Oct 2024

Explains why Chromebook users can be repeatedly prompted to sign in to RM Unify.

Published: 17 May 2022 | Cref: TEC8524419 | Last Updated:03 Oct 2024

Explains why a user's Google Workspace account is suspended when they attempt to access an age-restricted app, such as Google+ (Google Plus).

Published: 28 May 2020 | Cref: TEC7303037 | Last Updated:03 Oct 2024

Explains why RM Unify Password Filter is unable to create a .json file and why an error is generated in the application log.

Published: 09 Apr 2019 | Cref: TEC6692731 | Last Updated:03 Oct 2024