RM Unify Network Provisioning - How to write deleted ...

Explains how to configure the Network Agent to populate AD user accounts with deleted information from their linked RM Unify account.

Published: 22 May 2023 | Cref: TEC9141795 | Last Updated:29 Sep 2023

Explains why a log error message "An error occurred while making the HTTP request to ...

Published: 26 Sep 2023 | Cref: TEC9367358 | Last Updated:26 Sep 2023

Details the steps required to move a site from using SIMS on-premises to SIMS Connected where they are using RM Unify MIS Sync.

Published: 18 May 2023 | Cref: TEC9159660 | Last Updated:20 Sep 2023

Explains why new and existing users in RM Unify are not being updated in Google Workspace.

Published: 04 Aug 2016 | Cref: TEC5292634 | Last Updated:20 Sep 2023

Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:20 Sep 2023

Explains why you may see a "Sorry but an unexpected error occurred" error message when viewing the 'Deleted users' list of the RM Unify Management Console.

Published: 20 Sep 2023 | Cref: TEC9337182 | Last Updated:20 Sep 2023

Explains how the grace period and restore functionality works within RM Unify and how to apply them to MIS-provisioned user accounts.

Published: 23 Aug 2021 | Cref: TEC8070839 | Last Updated:18 Sep 2023

Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:14 Sep 2023

Explains why parent accounts may receive the error message "Sorry but your account has been deleted" when trying to log on to RM Unify.

Published: 16 May 2019 | Cref: TEC6788842 | Last Updated:01 Sep 2023

Explains why clicking 'Sign In' from www.google.co.uk can sometimes result in the user being directed to the RM Unify sign in page.

Published: 12 Apr 2019 | Cref: TEC6760436 | Last Updated:18 Aug 2023