Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working" is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:13 Mar 2023

Details a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:06 Mar 2023

Explains how to change the display name of your RM Unify establishment.

Published: 07 Mar 2023 | Cref: TEC9056638 | Last Updated:13 Mar 2023

Explains why an error message "specify a domain controller" is displayed while installing RM Unify AD Sync and provides steps to resolve this issue.

Published: 21 Nov 2016 | Cref: TEC5439988 | Last Updated:13 Apr 2023

Explains how to resolve the error message "AADSTS7000112: Application (Microsoft Teams) is disabled." when users sign in to the Teams desktop app.

Published: 15 Apr 2021 | Cref: TEC7833074 | Last Updated:02 May 2023

Explains why the same user change events are repeated in the RM Unify User Audit log.

Published: 22 Apr 2021 | Cref: TEC7853135 | Last Updated:02 May 2023

Details the business roles in Arbor which need to be assigned for a user to get a Teaching Staff account in RM Unify.

Published: 19 May 2022 | Cref: TEC8560273 | Last Updated:18 May 2023

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:16 Jun 2023

Explains the process of authorising the transfer of Integris MIS data to RM Unify.

Published: 06 May 2021 | Cref: TEC7883794 | Last Updated:05 Jun 2023

Explains why clicking 'Sign In' from www.google.co.uk can sometimes result in the user being directed to the RM Unify sign in page.

Published: 12 Apr 2019 | Cref: TEC6760436 | Last Updated:18 Aug 2023