

Explains why an error message "ERROR,"GetIdentity","The email id of the user selected to send to Unify does not match the required format."" is ...
Explains how to delete an AD Sync provisioned RM Unify user that no longer exists in Active Directory.
Explains the expected behaviour when accessing locally installed Office desktop apps when you have an Microsoft 365 domain federated to RM Unify.
Details the troubleshooting steps required for investigating sync issues (sync stopped, missing users, data, etc.) with Groupcall XE (cloud-based Xporter).
Explains the causes of the RM Unify Audit log error "Unable to create folder."
Explains how RM Unify manages data retention.
Explains why you may see an error, or an unexpected message, when clicking the Education City app tile on your Launch Pad.
Download article for Groupcall Xporter to support MIS Sync integration with RM Unify.