Provides detailed troubleshooting steps for user provisioning issues with RM Unify AD Sync.

Published: 30 May 2014 | Cref: TEC3909420 | Last Updated:15 Jul 2024

Explains the process to follow when your school changes the MIS used to upload data to RM Unify via MIS Sync.

Published: 30 May 2018 | Cref: TEC6259543 | Last Updated:15 Jul 2024

Provides a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for ...

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:03 Jul 2024

Provides a download of the instructions for completing the setup of Microsoft 365 with DNS configuration.

Published: 10 Jul 2013 | Cref: DWN3347391 | Last Updated:03 Jul 2024

Explains how to change the Microsoft 365 domain federated with RM Unify.

Published: 18 Oct 2013 | Cref: TEC3500833 | Last Updated:03 Jul 2024

Explains the expected behaviour when accessing locally installed Office desktop apps when you have an Microsoft 365 domain federated to RM Unify.

Published: 16 Feb 2018 | Cref: TEC6099702 | Last Updated:28 Jun 2024

Explains why an error "Google account not ready" message is displayed when you click the Google Workspace tile in RM Unify.

Published: 11 Aug 2016 | Cref: TEC5296960 | Last Updated:28 Jun 2024

Details the security and data risks involved in reusing an existing AD account for a new user when Microsoft 365 is federated to RM Unify.

Published: 19 Feb 2015 | Cref: TEC4409412 | Last Updated:28 Jun 2024

Describes what the 'resync with deletes' feature does and how to use it.

Published: 19 Dec 2016 | Cref: TEC5476566 | Last Updated:28 Jun 2024

Explains the various methods one can use to log on to RM Unify.

Published: 30 Nov 2018 | Cref: TEC6540401 | Last Updated:13 Jun 2024