Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working" is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:13 Mar 2023

The establishment node cannot be expanded to show AD filers, role mappings and users.

Published: 17 Jul 2014 | Cref: TEC4021359 | Last Updated:13 Mar 2023

Details why the count of 'MIS records not matched to an RM Unify user' may increase despite no apparent action by the RM Unify administrator.

Published: 21 Jan 2020 | Cref: TEC7149442 | Last Updated:13 Mar 2023

RM Unify Network Provisioning error "cryptographic error ...

Details an error that may be seen in the verbose logging for RM Unify Network Provisioning.

Published: 01 Nov 2018 | Cref: TEC6482267 | Last Updated:13 Mar 2023

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

Details the requirements and behaviour of changing RM Unify user email addresses in bulk.

Published: 17 Mar 2022 | Cref: TEC8279830 | Last Updated:13 Mar 2023

Explains the cause of the RM Unify Audit log message "SUCCESSWITHISSUES. CC4 reported the User was not created but on inspection the User is in CC4".

Published: 13 Mar 2023 | Cref: TEC8963503 | Last Updated:13 Mar 2023

Explains why the Office attribute in Microsoft 365 does not show the student's actual year of entry.

Published: 11 Sep 2014 | Cref: TEC4091222 | Last Updated:10 Mar 2023

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:10 Mar 2023

Details why you may see an error message when trying to log in to the Microsoft VLSC using an RM Unify federated Microsoft 365 email address.

Published: 17 Dec 2018 | Cref: TEC6580927 | Last Updated:10 Mar 2023