The establishment node cannot be expanded to show AD filers, role mappings and users.

Published: 17 Jul 2014 | Cref: TEC4021359 | Last Updated:13 Mar 2023

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:13 Mar 2023

Details why the count of 'MIS records not matched to an RM Unify user' may increase despite no apparent action by the RM Unify administrator.

Published: 21 Jan 2020 | Cref: TEC7149442 | Last Updated:13 Mar 2023

Explains one cause of the error "Sorry but an unexpected error occurred while processing your request.

Published: 31 Mar 2022 | Cref: TEC8485545 | Last Updated:29 Mar 2023

RM Unify Audit log error "The requested username cannot be ...

Explains the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".

Published: 26 Feb 2021 | Cref: TEC7739377 | Last Updated:20 Apr 2023

Explains how to configure RM Unify MFA with trusted IP ranges so that MFA is bypassed on devices in the trusted range.

Published: 30 Jun 2022 | Cref: TEC8637174 | Last Updated:20 Apr 2023

Details the RM Unify status page, its functions and where to find it.

Published: 03 Feb 2023 | Cref: TEC8969310 | Last Updated:01 Jun 2023

Covers the issue of Teaching Staff in MIS coming through to RM Unify as Non-Teaching Staff and how to resolve.

Published: 12 Nov 2019 | Cref: TEC7066664 | Last Updated:05 Jun 2023

Explains why the error message "External licences aren't supported by this app" appears when installing the Arbor Finance tile to RM Unify.

Published: 13 Jul 2022 | Cref: TEC8615306 | Last Updated:06 Jul 2023

Details the steps to be followed when enabling RM Unify MIS Sync for 'IRIS Ed:Gen'.

Published: 21 Jun 2023 | Cref: TEC9199494 | Last Updated:04 Aug 2023