Details the issue of being logged out of RM Unify if you exceed the maximum number of attempts at entering the multi-factor authentication codes for ...

Published: 12 Apr 2019 | Cref: TEC6730459 | Last Updated:23 Sep 2022

Provides some further details about the expected behaviour with RM Unify connected apps when MFA is enabled.

Published: 06 Jun 2018 | Cref: TEC6280189 | Last Updated:12 Dec 2022

Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.

Published: 29 Nov 2021 | Cref: TEC8251341 | Last Updated:04 Jan 2023

Provides steps to configure Groupcall Xporter for ScholarPack.

Published: 17 May 2017 | Cref: TEC5695459 | Last Updated:22 Dec 2022

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:31 Jan 2023

Details the URLs required for RM Unify to display all Launch Pad images correctly to a logged on user.

Published: 17 Mar 2016 | Cref: TEC5085384 | Last Updated:31 Jan 2023

Details the customised pemissions assigned to Google Groups created by RM Unify.

Published: 24 Mar 2023 | Cref: TEC9023402 | Last Updated:24 Mar 2023

Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:14 Jul 2022

Explains why an RM Unify administrator may see an error "Invalid Link" when trying to delegate admin rights to another establishment.

Published: 12 Apr 2019 | Cref: TEC6704532 | Last Updated:20 Sep 2022

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:29 Sep 2022