Outlines the process of adding users to existing teams in Microsoft Teams and assigning polices for RM Unify schools.

Published: 08 Dec 2020 | Cref: TEC7640587 | Last Updated:09 Jan 2023

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:05 Jan 2023

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:14 Feb 2023

Explains the various app types in the RM Unify App Library.

Published: 12 Jan 2017 | Cref: TEC5502742 | Last Updated:27 Feb 2023

Provides workaround to the issue of Microsoft 365 or M365 'Apps for Enterprise' failing to manually activate.

Published: 17 Mar 2021 | Cref: TEC7785858 | Last Updated:15 Mar 2023

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

Background content for rmunifygsuitecert.cer

Published: 02 May 2017 | Cref: MDL5678254 | Last Updated:02 May 2017

Explains why Microsoft Edge always opens RM Unify in a new Internet Explorer window when using desktop single sign-on.

Published: 13 Jun 2017 | Cref: TEC5720043 | Last Updated:12 Sep 2022

Details the RM Unify password policy.

Published: 01 Nov 2017 | Cref: TEC5943089 | Last Updated:27 Sep 2022